To run the Hardware and Devices troubleshooter:. Microsoft Windows Windows 10, Windows 8. You will need to login to Windows with an account with administrator privileges. Country Computer Service Rep: Try this Microsoft Article If you are logged on as a user that is a member of the Administrators group, then the User Account Control dialog box appears, and you must click Continue to open Device Manager. Click on the troubleshooting steps below for more instructions.

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To view Device Manager: Under Mediaselect Ask me every time inspirron each drop-down menu, and then dell inspiron cd/dvd Save. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Refer to the User Manual of the disc recording software that you dell inspiron cd/dvd using. For DVD or Blu-ray movie playback, specific playback software and codecs are required to be installed on your computer. In the right pane, click LowerFilters. If the issue is not resolved, proceed to the next troubleshooting step.

This method is the cs/dvd way to restore your computer to factory condition.

You can delete the corrupted entry by following the steps below: Thank you for your feedback. So I didn’t have LowerFilters inspirpn the information didn’t work.

Knowledge Base

Code 41 The instructions below can be used for both internal and dell inspiron cd/dvd CD, DVD or Blu-Ray drives but some of the fundamentals might be a little different. That seemed to work for me.

Files on my Dell Portable backup Hard Drive are missing.

I’m afraid your drive will need to be replaced. If the issue is not resolved, proceed to the next troubleshooting step.

If not, refer to the Dell knowledgebase article Optical Drive is not recognized in Windows. Comments cannot contain these dell inspiron cd/dvd characters: Sorry, our feedback system is currently down. Note You may also see an UpperFilters.

Solved: Inspiron CD/DVD Drive not working AGAIN! – Dell Community

Was this answer helpful? Please click the troubleshooting link below and follow the instructions to perform the Dell depl on your DVD drive. I appreciate your assistance Sioned. Next I tried to copy one of my DVDs containing my video with my son. Microsoft Windows Windows 10, Windows 8. In the navigation pane, locate and then click the following registry subkey: I ran regedit and removed both upper and lower filters, now everything is good again!!!

Code 19 ” I’ve checked for updates and it said it was already equipped with dell inspiron cd/dvd most updated version. Comments cannot contain these special dell inspiron cd/dvd To fix the problem, you have to use Registry Editor to delete the corrupted Cv/dvd entries.

cd/dvd drive is missing from my system

It didnt dell inspiron cd/dvd me to reload another disc or anything. Ensure you check the Dell inspiron cd/dvd AutoPlay for all media and devices check box.

The instructions below will help you diagnose and resolve issues if your CD, DVD or Blu-ray drive is unable to read or recognize any discs cdd/dvd you insert into the drive. When something goes wrong with your computer, System Restore should be used prior to restoring to factory condition. I’ve restarted my computer, disabled it then reenabled it and it still won’t work!